Flutter Entertainment

Evolution Gaming

Kambi Group

PENN NATIONAL GAMING INC

Former Director

Former Director at Penn National Gaming & Director of New Markets at FanDuel

Evolution Gaming, Kambi, & US Gaming Regulation

Addtech AB

Lifco AB (publ)

Addlife

Artur Aira.

Former CEO at Addtech Business Unit

Addtech & B2B Industrial Distribution

Costco Wholesale Corp

Martin Dubreuil: Typically for big volume items, both brands and private label manufacturers have R&D specialists working for them because they develop private labels for other people as well. They know about mixing recipes, specifications, ingredients and raw materials. They can easily reverse engineer any product in the market. They will say, we can do it; this is what is involved, this is the cost and this is what I need to buy. Typically, the manufacturer supplier would pay for it.

Martin Dubreuil

Former Buyer at Costco

Costco Buying Strategies & Supplier Relationships

Abcam

Former VP, Biology: It’s funny, I mentioned them and I know them in passing. Let’s have some questions because I want to make sure that I can actually provide you answers that are useful. When you have some questions you have put together, reach out to me and I will tell you whether I think I can comment on them or not and I may not be able to.

Former VP, Biology

Former VP, Biology at CyVek

Abcam & Research-Use Antibodies: Customer Perspective II

ZENDESK INC

Former SVP, GM Platform: I keep feeling I must be wrong in this because even Intercom, when I spoke to their CEO probably four years ago on this topic, he agreed; there's a problem with breakage when people leave their email, but they still haven't done anything about it.

Former SVP, GM Platform

SVP, GM Platform at Zendesk

Zendesk and Live Chat Software 

Par Technology

Global Payments Inc

Christopher Sebes: Maybe there's less hardware, though? If everybody's got a smart phone, then why do I have to buy a bunch of cash registers? Why can't I get my customers to do the work and redeploy my employees to provide a different level of service? Not eliminate the employees, but maybe they're keeping the restaurant cleaner. Maybe they're running the orders, but they're not placing the orders, or maybe the franchisees got on board with that because there's less hardware to buy. And they'll get on board with it if there's a demonstrable ROI, despite being stubborn and pretending not to understand ROI fundamentally. If implementing the technology will grow their AUV and grow their profitability, they're going to do it. They may kick and scream a bit, but they will.

Christopher Sebes

Former President Xenial, Global Payments Inc

Brink POS, Olo, & A History of Restaurant POS 

Adore Beauty

In Practise: Sounds great and if you happen to poke around on their app, I would love any thoughts you have on that as well. Thanks very much, have a great morning there.

Former Merchandising Manager

Former Merchandising Manager at MECCA Brands

Adore Beauty & The Australian Beauty Market

Spotify

Universal Music

Warner Music Group

In Practise: This has been fantastic, I might take you up on that antitrust thing, but I'll talk to Will first. I appreciate your thoughts.

Roger Faxon

Former CEO at EMI Group & Board Member at Pandora Media

Spotify, Universal, & Major Label Bargaining Power

LiveTiles Limited

Unily

Microsoft Corp

Former Vice President, Strategic Accounts: But what's happened is all the companies flatlined. Not many people have done new projects. Getting into the headspaces of people has been super challenging. The growth is inhibited by the number of players in the market. I don't know how the market resolves itself around that. If we have this conversation again in five years, will there be as many players? It's not impossible, but it would be a very disappointing outcome. It would mean no one had, I guess, the clout to make the big changes that it needs or deliver the in-depth analytics that will change how people think about the organization where they're working.

Former Vice President, Strategic Accounts

Former Vice President, Strategic Accounts at Unily

LiveTiles, Unily and the Intranet-in-a-Box Market 

Tesco

Ocado

J Sainsbury PLC

Kroger Co

Jason Soar: If you’re not, you’re not going to win customers. You are going to have an aging population of customers that, when they are not here, that is sales that you are not getting back. You’ve got to replace that population of consumers with the next generation. How do you do that? It’s not with a supermarket trolley; it’s with a mobile app and delivering on-demand. Only time will tell what is going to happen. The next 18 months are going to be super exciting in grocery.

Jason Soar

Former Director at Sainsbury's

Sainsbury's, Tesco, & UK Dark Grocery Stores

Amazon

Google

Walmart Inc

Matt Anderson: They’re looking at how you can effectively target people both on and offline; it’s not just digital. It’s your Ring, it’s your Alexa, it’s your Google device. You can actually order by different points or different types of smart home devices.

Matt Anderson

Founder and Managing Director at Marketplace AMP, Amazon Advertising Agency

Amazon Advertising 

In Practise: Thanks again and take care .

Former Managing Director 

Former Managing Director at Ezugi, Hong Kong

Evolution Gaming & Unregulated Asian Gaming Markets

Sonny Mirborn: Yes, a focused one at least. The last company I acquired, 66 International in Denmark and Germany, works as an independent company but we share competence within the group and are working on many cross-selling synergies in each of our four markets. We are helping each other but they also have the freedom to make their own decisions in their local markets. We do not apply pressure on them telling them this is how they have to do it because we do it like that in Norway or Sweden. Flexibility is very important to be agile.

Sonny Mirborn

Former CEO Energy Products at Addtech

Addtech: M&A Process and Strategy 

Copart

In Practise: It will be fascinating to follow the industry and see what happens.

Former National Sales Manager

Former National Sales Manager at IAA

IAA, Copart, & Salvage Auctions

Vivendi SA

Bollore SE

Pershing Square Tontine Holdings Ltd

Nick Gatfield: My pleasure, great to speak to you and have a good day.

Nick Gatfield

Former Chairman and CEO, Sony Music, UK

Universal Music, Spotify, & The Music Industry 

Topicus

Constellation Software

Ben Spaninks: Maybe there will be an opportunity at some point in the future.

Ben Spaninks

Former Managing Director at Total Specific Solutions

Topicus, PharmaPartners, & VMS Value-Based Pricing

Domino's Pizza Group

Domino's Pizza, Inc

Domino's Pizza Enterprises

Doordash

Uber

Just Eat

Scott McLeod: So will there be growth and dropout and things that don't do well? Absolutely. But the demand for it, I think, is going to override everything. You’re not going to see huge changes. You're going to see a subtle evolution over the next couple of years. The companies like Domino’s that are integrated, if they stay the course and maintain their execution, their product, their execution, service metrics, etc., they'll be fine in this environment. If anything, you might even argue that it increases the delivery thought process, that people are fine with saying hey, I’ll never cook again. If they want to order Chinese from Deliveroo one day then Domino’s the next day, then yee-haw, we’re good. Because now we’re just increasing the overall awareness and buying to delivery as an option. In countries where delivery is not integrated into their model, they're strictly pick up, carryout, or you sit down. We found that in a lot of cases, even in the UK, they said we don't do delivery here. Well, maybe not now, but give it a couple of years and you will. So awareness of the whole model and being an alternative can help organic growth.

Scott McLeod

Former Operations Director at Domino's Pizza Group and Former VP at Domino's Pizza

Domino's Pizza: Managing the US and UK Franchise Network

DiaSorin SpA

Biomerieux SA

Qiagen NV

Former General Manager: Thank you and a pleasure to meet you.

Former General Manager

Former General Manager at bioMérieux

DiaSorin: Distribution and Pricing 

Upwork

Fiverr

CIMPRESS NV

Pam Webber: You’re probably right, over the long term. But again, how long is long term? The lifespan of most companies is 20 years. Theoretically, you’re right. But does it happen in six months, or does it happen in 40 years?

Pam Webber

Former Chief Operations Officer at 99designs

Upwork, 99designs & Horizontal vs Vertical Marketplaces 

Artur Aira: In my career, the best school for me has been Addtech. I was able to learn a lot of new things, especially when it came to acquisitions. It is a very successful business model.

Artur Aira  

Former CEO at Addtech Life Sciences 

Addtech, Addlife, & Nordic Value-added Distribution 

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