IP InterviewPublished January 13, 2021
The Auto Insurance Claims Process
inpractise.com/articles/auto-insurance-claims-process
Executive Bio
Executive Profile Hidden
Why is this interview interesting?
- Walk through the auto insurance claims process
- Impact of higher digital vs physical loss adjusting
- The relationship between total loss frequency and customer NPS
- Outlook on accident frequency and potential impact on total loss frequency
- How Root or Lemonade’s claims process compares to incumbents
Interview Transcript
Disclaimer: This interview is for informational purposes only and should not be relied upon as a basis for investment decisions. In Practise is an independent publisher and all opinions expressed by guests are solely their own opinions and do not reflect the opinion of In Practise.
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