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Your last question was about the upstarts saying they'll build it bespoke and beautiful from the start. These companies pose a legitimate threat to PAR. One such company is Qu, Qu POS. They're taking the opposite approach. They recently acquired a company called Fourtop, which is like a smart kitchen product. They're trying to build an enterprise POS that is fully unified, not a collection of products, but one unified experience with all the features an enterprise needs. They're on their way, but it will take many years to accomplish.
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The restaurant industry is about to learn a hard lesson. They've allowed delivery platforms to build relationships with consumers while neglecting their own. As a result, platforms like OpenTable and DoorDash are marketing directly to consumers, offering choices, while restaurants haven't developed deep relationships with their guests. Consequently, restaurants have become fungible, and consumers don't care as much about where they dine.
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