Domino's Pizza: Managing the US and UK Franchise Network
Former Operations Director at Domino's Pizza Group and Former VP at Domino's Pizza
inpractise.com/articles/dominos-pizza-managing-the-us-and-uk-franchise-network
Why is this interview interesting?
- Differences between the US and UK franchise network
- Solving franchisee tensions in the UK
- Competitive pressures for Domino’s in US and UK
- Why carryout mix is lower in UK vs US
- Differences in advertising budgets across regions
- Fortressing opportunities for Domino’s
- How to balance franchisor and franchisee requirements at scale
Domino's Pizza: Managing the US and UK Franchise Network(July 2, 2021)
Scott McLeod
Former Operations Director at Domino's Pizza Group and Former VP at Domino's Pizza
Scott has over 40 years experience in the restaurant industry. He started his career at Domino’s as a delivery driver at university and worked his way up the ranks to top positions in both the US and UK. He is the Former UK Director of Operations and Development where he was responsible for rolling out new stores and managing the franchisee network. Prior to the UK, Scott enjoyed over 15 years at Domino’s as the VP of the South where he ran the Southern region of the US for the group. Scott has also ran a franchise unit and enjoyed over a year at Wingstop as SVP.
Interview Transcript
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