Watsco: A Customer for 40 Years

Executive Bio

Christopher Graff

Owner and CEO at Florida Heat & Air, Inc

Why is this interview interesting?

New construction contractor relationship with Carrier
Price competition between HVAC contractors for maintenance contracts
Why contractors choose Watsco for equipment and materials
How the HVAC procurement process has digitized
Watsco’s scale advantages and how they share efficiencies with customers
How Watsco serve customers through new innovative products such as SBE and OnCall Air
The power of relationships for contractors

Interview Transcript

Disclaimer: This interview is for informational purposes only and should not be relied upon as a basis for investment decisions. In Practise is an independent publisher and all opinions expressed by guests are solely their own opinions and do not reflect the opinion of In Practise.

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