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IP Interview
Published July 28, 2020

Tesla: Service, Support & Operations Network

TSLATesla
Executive Bio

Johan Vos

Former Senior Director of Service, Support & Operations EMEA at Tesla

Why is this interview interesting?

  • The fundamentals of Tesla's vertically integrated model from customer purchase to delivery and service
  • The source of Tesla's quality issues and challenges with the Freemont production schedule
  • Service revenue opportunities and costs
  • How Tesla organize delivering and servicing a vehicle across Europe
  • The impact of Giga Berlin and Shanghai on quality issues and servicing
  • Tesla's culture and the influence of Elon.

Interview Transcript

Disclaimer: This interview is for informational purposes only and should not be relied upon as a basis for investment decisions. In Practise is an independent publisher and all opinions expressed by guests are solely their own opinions and do not reflect the opinion of In Practise.

This is a snippet of the transcript.to get full access.

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