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This was an opportunity for Prem at Fairfax to address the volatility in Brit, which is at the more volatile end of their portfolio. They decided to trim down on underperforming areas, focusing on profitability rather than top-line growth. Martin was given the authority to streamline operations, cutting off areas that weren't performing well. Brit was pushing innovation in 2019 and 2020, with a new head of innovation and initiatives like the Ki syndicate. We were trying to push the boundaries of data within the London insurance market. However, the focus shifted back to core business profitability.
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The message was to stabilize the core business, and once that was achieved, they could consider changes around 2024 to 2026. Martin, being an executor, implemented this strategy effectively, leading to smoother operations under his leadership. So I think that the smoothing is the result of his leadership and the message that he'd received from head office.
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Fundamentally, you're right. I would nuance it slightly by saying that, as with any situation, when the news is good, the attention is less. If the news becomes less favorable, then there's more attention. At the beginning, as we discussed how things played out with Brit to some extent, that was exactly the situation. As a patient owner, they were accepting of poor results for longer than another owner might have been. However, that wasn't going to last forever. Ultimately, they needed that to be fixed.
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