Hotels.com & COVID Travel Disruption

Former President at Hotels.com

Why is this interview interesting?

  • The potential impact to leisure and business demand in travel
  • Why OTAs may came out of the pandemic strongest
  • Why Expedia have a larger operating cost base than Booking.com
  • How Booking.com converts traffic so well
  • Lessons from building Hotels.com product and marketing strategy
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Executive Bio

Scott Booker

Former President at Hotels.com

Scott joined Hotels.com in 2003 when the company was a Dallas-based startup. He spent 5 years in product and customer marketing before moving to SVP where he was responsible for the global website and product development. In 2012, Scott was then promoted to President of Hotels.com with full P&L responsibility. Scott previously spent 3 years at Blockbuster as Senior Director of Strategic Marketing for Blockbuster Online, the incumbent competitor to Netflix, where he was competing directly with the now video streaming giant. Read more

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Hotels.com & COVID Travel Disruption(April 9, 2020)

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