IP InterviewPublished November 30, 2024
CCC Intelligent Solutions: Appraisal Workflow & CCC One Sales Process
inpractise.com/articles/ccc-intelligent-solutions-appraisal-workflow-and-ccc-one-sales-process
Executive Bio
Former Director at CCC Intelligent Solutions
Interview Transcript
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Were the part prices materially different in your experience between Mitchell, Audatex, and CCC?
The inventory is what's different. CCC worked really hard to have a large inventory of alternate parts. OEM prices are consistent across Mitchell, Audatex, and CCC. However, alternate parts are where there's a differentiator because each has access to different inventories from various companies. LKQ is the biggest player. I believe Audatex partnered with HyperQuest to get alternate parts data, which CCC didn't have. They all compete to have the best alternate parts because parts make up a significant portion of estimates, about 50/50 with labor. So, if you can get cheaper parts, you could achieve decent savings.
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