The expert is a former Director of Network Operations and Performance at Amazon. His role included building the company's fulfillment center network in India from the ground up, from strategy to execution. In the US, he led the last mile operations for XL/bulky items and grew the business twofold in nearly three years, overseeing operations for 20 fulfillment centers.
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When we evaluated the costs, we found that these third-party warehouses were cheaper in terms of both variable and fixed costs, especially when we were operating only five fulfillment centers. However, when we factored in the costs associated with damaged goods, the expenses were significantly higher. One critical aspect of handling large, heavy, bulky items is how they are managed in your system and throughout your supply chain. This led us to consider moving to our own infrastructure.
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At that point, our variable cost was at least 10% lower than the third parties, while our fixed cost was about 10% higher than the third-party carriers.
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The expert is a former Director of Network Operations and Performance at Amazon. His role included building the company's fulfillment center network in India from the ground up, from strategy to execution. In the US, he led the last mile operations for XL/bulky items and grew the business twofold in nearly three years, overseeing operations for 20 fulfillment centers.