Trupanion, Chewy, & Pet Insurance Growth Opportunities

Former General Manager at Trupanion

Print

Executive Bio

Former General Manager at Trupanion

The executive has 30 years of experience in animal health. During his career, the executive has worked for a variety of companies including Chewy, Trupanion, animal pharmaceutical companies and pet nutrition companies.Read more

View Profile Page

Interview Transcript

... (transcript preview, sign up to read more) ...

It would be interesting to dive into the Chewy decision and how you decided who to partner with. What did you see in Trupanion and how are they different?

... (transcript preview, sign up to read more) ...

The biggest initial surprise when we interviewed pet parents was that over 20% of them believed they had pet insurance, but we knew it was only 4%. We thought there was something wrong with the panel which consisted of several thousand pet parents, but we discovered there was a significant amount of confusion between wellness plans and pet insurance.

... (transcript preview, sign up to read more) ...

If you could explain that to me it would be appreciated.

... (transcript preview, sign up to read more) ...

The second big finding was people didn't know the cost of veterinary care until they encountered a big problem. That was especially true during the pandemic, where millions of pets were adopted and people got bills of $5,000 to $10,000, but people don't think about it that way. There is also the complexity of choosing the insurance, am I better off spending $100 per month for years until something happens, or do I put the money aside. It is complex with many offerings, pre-existing conditions, co-pay and things that are covered or not, that even if people are interested in it, they abandon their search because they are overwhelmed.

... (transcript preview, sign up to read more) ...

Sign up to read the full interview and hundreds more.

Audio

Trupanion, Chewy, & Pet Insurance Growth Opportunities(January 16, 2023)

00:00
00:00
Sign up to listen to the full interview and hundreds more.

PARTNER

Speak to Executive

Join waiting list for IP Partner
Did you like this article ?