Partner Interview
Published September 9, 2024
Ryerson, Reliance Steel & Metal Service Centers: M&A, Customer Mix and ERP Conversion
inpractise.com/articles/ryerson-reliance-steel-and-metal-service-centers-manda-customer-concentration-and-erp-conversion
Executive Bio
Former VP & General Manager at Ryerson
Interview Transcript
Disclaimer: This interview is for informational purposes only and should not be relied upon as a basis for investment decisions. In Practise is an independent publisher and all opinions expressed by guests are solely their own opinions and do not reflect the opinion of In Practise.
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I'd be curious if you see it the same way. Are there two strategies here? And as a second question, what do you make of Ryerson's strategy?
What Ryerson learned the hard way was they bought a company, a good-sized $500 million revenue company that was really strong, a transactional service center, and lost a lot of its revenue very quickly. The lesson learned was culture. It was a mismatch in culture. So our mantra from the top became that it's most important to get culture right when we do an acquisition.
This is a snippet of the transcript.to get full access.
I'd be curious if you see it the same way. Are there two strategies here? And as a second question, what do you make of Ryerson's strategy?
Some of these plants that Ryerson has have that customer concentration issue. If they lose that customer, they lose that plant. They have leverage against you, and you don't have the courage to push it through.
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