Last Mile Delivery Challenges
Former General Logistics Manager, Marks and Spencer
inpractise.com/articles/last-mile-delivery
Why is this interview interesting?
- Warehouse and logistics network setup for traditional retailers
- Inbound to outbound processes for traditional brick and mortar retailers
- Structural advantages of online versus brick and mortar retailers
- Process of managing returned products throughout the supply chain
- Costs of returns to retailers
James Doyle
Former General Logistics Manager, Marks and Spencer
Interview Transcript
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