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Partner Interview
Published August 27, 2024

Macfarlane Group: Key Supplier Risk, Customer Segmentation, & Sales Strategy

Executive Bio

Former Regional Manager at Macfarlane Group

Interview Transcript

Disclaimer: This interview is for informational purposes only and should not be relied upon as a basis for investment decisions. In Practise is an independent publisher and all opinions expressed by guests are solely their own opinions and do not reflect the opinion of In Practise.

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Should we start with that? Let's start with that because I've heard that from a couple of people who've left and have either just been speaking to suppliers or have become suppliers and they've dealt with Macfarlane on the other side of the table. So, yes, I'd be very interested in how your thoughts have changed since you.

The way they feel things are going is that the relationship is breaking down for two reasons. It appears there's a lot of taking, but not much giving back. If an opportunity arises to use another supplier in that field, whether that be Pregis, for example, or some of the more environmental alternatives coming up, Macfarlane will jump at the opportunity to save a few pence off a product. The relationship that has been built between the two is then forgotten. However, if Sealed Air is approached by another distributor, they tend to stay loyal to Macfarlane, saying, "Sorry, we already work with Macfarlane, we can't work with you on this opportunity." They feel that this is very one-way traffic. This sentiment is echoed by many, whether they are consumable manufacturers or corrugate manufacturers. The relationship seems very one-sided from a contractual point of view.

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