Essensys & Commercial Real Estate Software: Customer Perspective
Customer of Essensys
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Essensys & Commercial Real Estate Software: Customer Perspective(January 17, 2023)
Customer of Essensys
The executive is the co-founder and manager of a Californian commercial real estate company with a sizeable flexible/coworking footprint. He is a serial entrepreneur with a tech background and also brings 25+ years experience in the property sector. He is a former customer of essensys and has used several other coworking software solutions as well as recently developing his own system in-house.
Interview Transcript
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When you say, ‘multiple,’ do you mean a revenue multiple?
Once we saw it was not working, we chose Essensys. The software did a little more than WUND, but there were lots of empty promises. Once we saw that much of what was promised they couldn't do or could do, but were delayed, I started to get more involved. I said, ‘I have my IT guy and my software guy looking into that. I need to understand what it is.’ Once I opened the hood and talked to people, the basic platform was built in the 80s on an old platform. My conclusion is that they prioritize their UK clients that pay $3 a month per user over the guys that pay $2,000 a month.
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