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Partner Interview
Published January 17, 2023

Essensys & Commercial Real Estate Software: Customer Perspective

Executive Bio

Customer of Essensys

Interview Transcript

Disclaimer: This interview is for informational purposes only and should not be relied upon as a basis for investment decisions. In Practise is an independent publisher and all opinions expressed by guests are solely their own opinions and do not reflect the opinion of In Practise.

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When you say, ‘multiple,’ do you mean a revenue multiple?

Once we saw it was not working, we chose Essensys. The software did a little more than WUND, but there were lots of empty promises. Once we saw that much of what was promised they couldn't do or could do, but were delayed, I started to get more involved. I said, ‘I have my IT guy and my software guy looking into that. I need to understand what it is.’ Once I opened the hood and talked to people, the basic platform was built in the 80s on an old platform. My conclusion is that they prioritize their UK clients that pay $3 a month per user over the guys that pay $2,000 a month.

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