B&M Group - Business Model Pillars

Former Operations Director at B&M and former COO at The Original Factory Shop

Why is this interview interesting?

  • Historical pillars of success of the business (price/quality, range, buying strategy, store format & economics)
  • How B&M manages gross margin
  • How the relationship between the buying and the retail teams at B&M differs from a typical retailer
  • Limits to the roll-out of the B&M format in the UK
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Executive Bio

Carl Allen

Former Operations Director at B&M and former COO at The Original Factory Shop

Carl has over 35 years operating experience in UK grocery and general merchandise retail. He began his career in 1985 at Sainsbury's, staying at the business for 15 years. He then moved to Iceland Foods for four years, eventually becoming Head of Merchandising and Buying Services. Carl joined B&M in 2011 as Operations Director, a role he held until 2015. More recently, he was COO at the Original Factory Store, a smaller UK discount business which has been trading for over 50 years. Carl now consults, bringing his IPO, operations, commercial sales and CVA experience at an executive level to a variety of retailers.Read more

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Interview Transcript

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B&M Group - Business Model Pillars(February 18, 2021)

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