Paolo Porrati

Head of Customer Service, Italy at Generali

Propose Project (Premium Subscribers Only)


  • Moltiply Group S.p.A.


Paolo has over 30 years experience in Italian banking and insurance. He was one of the first customers of Gruppo Mutuionline when launching Woolwich Bank, Barclays’ online venture in the early 2000’s, and he has used Mutuionline and other competitors for both mortgage broking and insurance and mortgage BPO services. He is currently Head of Customer Service for Generali where he uses Gruppo Mutuionline’s BPO services for claims management.