Former Service Director at Asbury Automotive Group

The expert is a former Service Director at Asbury Automotive Group. With 20 years of experience in the auto industry, he started his career with AutoNation in customer service management. He spent 14 years managing high-end dealership service operations at Asbury, overseeing financials, accounting, budgets, advertising/marketing, and employee management. His responsibilities also included managing day-to-day operations, customer experience, and parts sourcing for both new and used cars.