Partner Interview
Published February 24, 2025
Capital One vs Bridgecrest: Servicing Carvana and DriveTime Subprime Loans
inpractise.com/articles/bridgecrest-vs-capital-one-servicing-carvana-drivetime-and-other-subprime-auto-loans
Executive Bio
Former Executive at Bridgecrest
Interview Transcript
Disclaimer: This interview is for informational purposes only and should not be relied upon as a basis for investment decisions. In Practise is an independent publisher and all opinions expressed by guests are solely their own opinions and do not reflect the opinion of In Practise.
This is a snippet of the transcript.to get full access.
Can you elaborate on that for me? Could you provide an illustrated history of Carvana's loan servicing from before you joined, through your tenure, and how you envisioned its evolution? What were the key areas they focused on and aimed to develop?
A great example that might illustrate this is the DriveTime portfolio. At the time of sale, every vehicle had a GPS unit installed, which Carvana wasn't interested in due to reputation concerns. They wanted to operate more broadly in the credit spectrum, even though they still leaned subprime. Repo policies are affected by having or not having a functional GPS device on the vehicle. DriveTime's policies assumed most vehicles had GPS. As Carvana's portfolio grew, and during my two years there, we redesigned more repo-specific policies to account for the fact that Carvana's portfolio, with 0% GPS, had different recovery curves. I think that's an example of what we were working through.
Free Sample of 50+ Interviews
Sign up to test our content quality with a free sample of 50+ interviews.
Or contact sales for full access
Related Content

CarMax Inc: Culture & Competing with Carvana
Former Executive Vice President at CarMax

Carma: Throughput Bottlenecks, Inspection Constraints and Tech Enabled Scale Up
Former Production & Reconditioning Operations Lead at Carma

Root Inc: Growth Outside the DTC Channel
Former Director of State Management at Root Inc.

Amazon Autos & Costco's Auto Program
Former Zone Business Consultant at Affinity Auto Group
© 2024 In Practise. All rights reserved. This material is for informational purposes only and should not be considered as investment advice.