Adyen, Cash App: Commoditization & Switching Costs of Payment Processing Platforms
Former Product Lead at Cash App
Interview Transcript
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There is a narrative among the investor community and within the payment industry that PSPs are becoming a commodity business. I was curious to hear your opinion about it.
In the long run, I can see it. I think Cash App uses a few different PSPs, and there's always some inbounds. Each offers a new set of merchants that we get access to. It's a business with only a few interesting merchants for companies like Cash App, probably no more than 50. If you're a PSP provider and can bring some of those merchants to Cash App, we're interested. It's about competing on margin compression for those merchants.
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