Former Director at Oracle

The expert is a former product director of R&D at a global software provider, with 25+ years in restaurant and food technology; they directed an enterprise POS suite for blue-chip clients (including a global coffee chain and a leading U.S. coffee/donut chain), owning annual release cycles, large budgets, and database/regulatory compliance. Earlier, they led product experience at a diagnostics/devices company’s restaurant-tech unit, overseeing kitchen displays, core POS, menu data, hardware, kiosks, online ordering, loyalty, and payments, and launched a real-time, AI-enabled kitchen display to boost throughput.