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Partner Interview
Published August 18, 2025

Wolters Kluwer: UpToDate Pricing & Gen AI Threats

Executive Bio

Former Director at Wolters Kluwer Clinical Effectiveness

Interview Transcript

Disclaimer: This interview is for informational purposes only and should not be relied upon as a basis for investment decisions. In Practise is an independent publisher and all opinions expressed by guests are solely their own opinions and do not reflect the opinion of In Practise.

This is a snippet of the transcript.to get full access.

My understanding is that 60% or more of hospitals or point-of-care locations in the U.S. use UpToDate, and the rest use other solutions. Why isn't it 100% UpToDate? Is it because some places can't afford UpToDate, or do some find other solutions more tailored to their specific needs? For example, maybe ClinicalKey is better for a specific specialty that UpToDate doesn't cover. I'm trying to understand that better.

There are areas where the expertise and high quality of content are sometimes unnecessary. I speak from personal experience, having debated with friends and neighbors who didn't feel the need for a higher premium product due to their unwillingness to pay. This is mostly because they deal with less complex patients. For practices seeing a specific subset of patients, such as in outpatient facilities, they may not be concerned about the nuances and need for a higher quality product.

This is a snippet of the transcript.to get full access.

My understanding is that 60% or more of hospitals or point-of-care locations in the U.S. use UpToDate, and the rest use other solutions. Why isn't it 100% UpToDate? Is it because some places can't afford UpToDate, or do some find other solutions more tailored to their specific needs? For example, maybe ClinicalKey is better for a specific specialty that UpToDate doesn't cover. I'm trying to understand that better.

In contrast, if you're a health system with higher levels of complexity, it's non-negotiable. Clinicians accustomed to using UpToDate cannot live without it. I've heard that ClinicalKey is excellent for research, particularly pharmaceutical research, and research professionals generally find it suitable.

This is a snippet of the transcript.to get full access.

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