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Partner Interview
Published December 28, 2025

Hermès: Culture, Craft, and Long-Term Decision-Making

Executive Bio

Former Buyer at Hermes

Summary

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Interview Transcript

Disclaimer: This interview is for informational purposes only and should not be relied upon as a basis for investment decisions. In Practise is an independent publisher and all opinions expressed by guests are solely their own opinions and do not reflect the opinion of In Practise.

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Yes, what strikes me is that many modern companies prioritize growth. It seems obvious, but many aim for as high growth as possible. Companies like Hermès intentionally do not grow at that pace. You mentioned this can be frustrating. What was that journey like for you, understanding that a growth-at-all-costs mindset wasn't expected? Did you begin to enjoy working there more because of that mindset?

By my second year at Hermès, I understood it more. The review structure is different; only 30% is based on numbers. The rest focuses on retention, training, collaboration with business partners, and other elements. The numbers section includes your sales goal, shrink, and damage numbers, which are important and usually achieved. It became clear it was about people and craft, and they meant what they said. I saw parallels with managing my parents' small business, where these aspects were important. It was a pleasant experience, like managing your own business without worrying about where the money is coming from.

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