Innoscripta SE: Meffert - Customer Case Study
Current Director at Meffert AG
inpractise.com/articles/innoscripta-se-customer-case-study
Current Director at Meffert AG
Interview Transcript
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I know a little, but I would love to hear your views on it.
So, the typical German administrative tasks involve collecting a lot of data, like annual journals for employees in the project, timesheets, company information such as R&D spending, annual revenue, and more. This is what people in companies usually don't want to do. Simply collecting data isn't enough in Germany; it must be prepared in a specific way for the tax office to accept it. This is where Innoscripta comes in. I was looking for someone to handle all the administrative work while supporting us in the first stage of getting approval. When I spoke to various companies during the benchmark, most said they would support us and review documents, but couldn't handle everything. Innoscripta, however, offered to manage the tasks we didn't want to do, and at a fair price. Their pricing model isn't different from others, but their USP and the value they add through their IMS system are enormous for our company.
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Yes, absolutely.
Normally, you conduct a kickoff with them, they record it, and you bring your colleague responsible for the project. We spoke to the experts from Innoscripta for one or two hours. They wrote the first approval proposal document in Word, shared it with us, and we corrected it. Initially, it was quite chaotic because they wrote things like, "We have done this and that," and I had to correct them, saying, "We haven't done that. We never said we did that."
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Yes, absolutely.
They try to make the proposal interesting, but you have to be cautious. This is common with these companies; they aim to write a compelling proposal to satisfy the authority. However, at the end of the day, I have to be satisfied, and my boss has to be satisfied. Otherwise, there could be problems if someone reviews the project and finds discrepancies. Therefore, in every part of the project, you have to be careful and control it.
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