Essentra PLC: Moss Express and Richco
Former Finance Director at Essentra
inpractise.com/articles/essentra-plc-moss-express-and-richco
Former Finance Director at Essentra
The executive has over 15 years experience at Essentra working across Moss Richco in UK and APAC.
Interview Transcript
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How many competitors offer the same product?
That's a good question. While it's not particularly difficult to be an injection molder and produce a pack like an M pack, what sets Moss apart is its established brand and broad range. There aren't many places where you can get as many industrial plastic components as you can from Moss. For instance, Anixter Fasteners is a competitor of Moss, but they're now on the RS Components website. So, there are many who could do this, but the key question is, what is your distribution channel?
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Given that RS offers a much wider range and arguably has more reach into the customer base, how does Moss plan to compete with Anixter or other third-party products sold through RS to customers?
The key factor is reliability. Reliable service ensures that customers don't look elsewhere. The reality of business today is that the cost and time to change are significant. If you're an ISO-certified organization, any changes to your bill of materials will have to go through control procedures. Therefore, if you're designed in, it's a fairly defensive business.
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