What do you see going forward? How much efficiency do you think you can get in the business, in HR? How would you measure that? Is it a number of roles or productivity per person? How could you quantify that a few years out? What is the roadmap that you see?

The number of roles will be reduced across the organization. In terms of automation, the helpdesk teams managing these requests, there is a push to automate those and handle those requests. We are doing an automation for ex-employees. We have built a portal. An ex-employee would make a request for their payslip or employment letter. Right now it's all through a ticket where the ex-employee would create a ticket on a portal, and then a Level 1 helpdesk employee would go and ask a People Solutions partner to generate that employment letter or payslip from the historical data in Workday.

You told me the last time that you can bypass where the API hits by instead of making a call to Workday. For example, if you are paying Databricks, you can get your data into Databricks and then make a call into Databricks. How does that work?

If Workday comes to me with the same conversation we had a few minutes ago and wants to charge per API call, I would do a data dump in Databricks and start pointing all my interfaces or HRIS to that Databricks to get data from there and reduce Workday costs.