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What do you think Toast really needs to get into these mid-market enterprise deals and win?
We're seeing them already start to win, but I think they're winning off technology and good hardware. To continue to win and keep their customer base, they need to maintain quality. I've heard that one of their accounts with a couple hundred locations is not very happy with support. I know a 40-location Applebee's that was doing rollouts with Toast, and it was not going well because the implementations were messy.
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