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IP Interview
Published September 10, 2025

Craneware: Hospital Chargemaster Software & Company History

Executive Bio

Former Sales Executive at Craneware

Summary

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Interview Transcript

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The hospital must ensure that charge codes are accurate every year, if not more frequently, to secure payment. If they request a code incorrectly, they risk not being paid and could potentially be liable for Medicare fraud, which is problematic. Before Craneware, a hospital's IT or finance team would send their database of charges, their chargemaster, to a consultant. The consultant would use old green bar paper to compare the charges to Medicare guidance and suggest necessary changes. This process usually occurred once or a few times a year when Medicare updated them.

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