Carvana Operations: Reconditioning, Trade-ins, & Last-Mile Delivery
Former Operations Manager at Carvana
inpractise.com/articles/carvana-operations-reconditioning-trade-ins-and-last-mile-delivery
Why is this interview interesting?
- How CVNA moves cars from customer trade-in, to IRC’s, to hubs and the challenges
- Estimated ~20% of cars are bought from customers; 60% are trade-ins, 40% open buys
- Repair costs for trade-ins are estimated ~$800 vs $1,500 for cars from auction
- ~30% of cars were shipped out-of-state
- Insight into working with Ernie and CVNA senior management team
Carvana Operations: Reconditioning, Trade-ins, & Last-Mile Delivery(April 30, 2022)
Trent Capps
Former Operations Manager at Carvana
Interview Transcript
This is a snippet of the transcript, sign up to read more.
Related Content
Carvana Finance GPU Analysis
Current Chief Risk Officer at US Auto Sales & Former Director at Santander Consumer
Investor Dialogue: Carvana Liquidity & Finance GPU
CarMax: Omni-channel Strategy
Former Director of Technology at CarMax
Carvana Operations: Vehicle Flow through the Network
Former Associate Director of Inspection Centers at Carvana
Copyright Notice
This document may not be reproduced, distributed, or transmitted in any form or by any means including resale of any part, unauthorised distribution to a third party or other electronic methods, without the prior written permission of IP 1 Ltd.
IP 1 Ltd, trading as In Practise (herein referred to as "IP") is a company registered in England and Wales and is not a registered investment advisor or broker-dealer, and is not licensed nor qualified to provide investment advice.
In Practise reserves all copyright, intellectual and other property rights in the Content. The information published in this transcript (“Content”) is for information purposes only and should not be used as the sole basis for making any investment decision. Information provided by IP is to be used as an educational tool and nothing in this Content shall be construed as an offer, recommendation or solicitation regarding any financial product, service or management of investments or securities. The views of the executive expressed in the Content are those of the expert and they are not endorsed by, nor do they represent the opinion of In Practise. In Practise makes no representations and accepts no liability for the Content or for any errors, omissions, or inaccuracies will in no way be held liable for any potential or actual violations of laws, including without limitation any securities laws, based on Information sent to you by In Practise.
© 2025 IP 1 Ltd. All rights reserved.