IP InterviewPublished May 20, 2022
Carvana Operations: Reconditioning, Trade-ins, & Last-Mile Delivery
inpractise.com/articles/carvana-operations-reconditioning-trade-ins-and-last-mile-delivery
Executive Bio
Trent Capps
Former Operations Manager at Carvana
Why is this interview interesting?
- How CVNA moves cars from customer trade-in, to IRC’s, to hubs and the challenges
- Estimated ~20% of cars are bought from customers; 60% are trade-ins, 40% open buys
- Repair costs for trade-ins are estimated ~$800 vs $1,500 for cars from auction
- ~30% of cars were shipped out-of-state
- Insight into working with Ernie and CVNA senior management team
Interview Transcript
Disclaimer: This interview is for informational purposes only and should not be relied upon as a basis for investment decisions. In Practise is an independent publisher and all opinions expressed by guests are solely their own opinions and do not reflect the opinion of In Practise.
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