Carvana Operations: Reconditioning, Trade-ins, & Last-Mile Delivery

Executive Bio

Trent Capps

Former Operations Manager at Carvana

Why is this interview interesting?

How CVNA moves cars from customer trade-in, to IRC’s, to hubs and the challenges
Estimated ~20% of cars are bought from customers; 60% are trade-ins, 40% open buys
Repair costs for trade-ins are estimated ~$800 vs $1,500 for cars from auction
~30% of cars were shipped out-of-state
Insight into working with Ernie and CVNA senior management team

Interview Transcript

Disclaimer: This interview is for informational purposes only and should not be relied upon as a basis for investment decisions. In Practise is an independent publisher and all opinions expressed by guests are solely their own opinions and do not reflect the opinion of In Practise.

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