In Practise Logo
In Practise Logo - Blue
In Practise Logo
IP Interview
Published May 20, 2022

Carvana Operations: Reconditioning, Trade-ins, & Last-Mile Delivery

KMXCarMaxCVNACarvana
Executive Bio

Trent Capps

Former Operations Manager at Carvana

Why is this interview interesting?

  • How CVNA moves cars from customer trade-in, to IRC’s, to hubs and the challenges
  • Estimated ~20% of cars are bought from customers; 60% are trade-ins, 40% open buys
  • Repair costs for trade-ins are estimated ~$800 vs $1,500 for cars from auction
  • ~30% of cars were shipped out-of-state
  • Insight into working with Ernie and CVNA senior management team

Interview Transcript

Disclaimer: This interview is for informational purposes only and should not be relied upon as a basis for investment decisions. In Practise is an independent publisher and all opinions expressed by guests are solely their own opinions and do not reflect the opinion of In Practise.

This is a snippet of the transcript.to get full access.

Free Sample of 50+ Interviews

Sign up to test our content quality with a free sample of 50+ interviews.

Or contact sales for full access
Already have an account? Sign in

Related Content

Carvana: Root & Embedded Insurance Moat

Former Senior Executive at Root

Auto1 Group: European Used Car Retail Economics

Former Managing Director at Auto1

Carvana: Service Expansion Amid Reconditioning Capacity Limits

Former Associate Director of Inspection Centers at Carvana

CarMax Inc: Culture & Competing with Carvana

Former Executive Vice President at CarMax

© 2024 In Practise. All rights reserved. This material is for informational purposes only and should not be considered as investment advice.