IP InterviewPublished March 3, 2025
Caliber, Gerber, Service King: Outsourcing US Auto Reconditioning
inpractise.com/articles/caliber-gerber-service-king-outsourcing-us-auto-reconditioning
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Why is that?
The national guys look at everything globally as a platform, whereas the local guys were more in tune and more likely to insource. Not just what we did, but everything. The smaller they were, the less likely they were to outsource. It didn't matter whether we were talking about recon, photos, or detail. They're less likely to outsource.
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