Published May 27, 2026Conducted May 20, 2026
Workday & Accenture: Agentic AI Impact on System Integration
inpractise.com/articles/accenture-and-workday-agentic-ai-impact-on-system-integration
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How do you price the fixed price ones? What makes you say it's going to be €15 million or €20 million?
Within Accenture - and I worked with Deloitte and IBM before, so I have visibility - Accenture is more sophisticated than the others. We have what we call a pricing tool for every product. It includes the history - close to 10 years now - of pricing, sizing, and executing Workday projects. We know if you implement Workday Learning at a customer with this amount of trainings, this amount of employees, and that amount of geographical scope. It has in total about 250 data items that you fill in or for which you take assumptions. There's also benchmark data around it. Based on that, it will generate an effort estimate in terms of number of hours and propose a team composition. We extrapolate from the past. On top of that, there's manual intervention in terms of scrubbing and optimizing. The tool spits out a V1, then we work with experienced people to come to a version 2. The third thing is that no Accenture proposal gets out the door anymore if there's not at least 10% price reduction because of AI.
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What would that agent do? Does it take the design requirements?
It's quite spectacular. It takes in Excel, which is a structured format where we describe the design for the clients. Typically it comes with additional files. For example, if you have a workshop around absence, there's an Excel file with all the different absence types. Every client has different names and conventions around this, so it also has data. What it will do is take that configuration or design and associated data elements, and it will configure Workday. That means it will put in the right switches in Workday to be compatible with that Excel. It will also load the data that comes with it, which is like your dropdown list in an HR system.
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